Frequently Asked Questions
What is Holler?
Holler is a missed call recovery system for trade contractors. When you miss a call, Holler answers instantly, qualifies the caller, and texts you the job details within seconds. It works for plumbers, electricians, HVAC techs, and movers.
How much does Holler cost?
$249/month flat. No contracts, no per-call fees, no hidden charges. Cancel anytime. One job pays for it.
Do I need to change my phone number?
| Number | What it is | What changes? |
|---|---|---|
| Your business number | The number customers already call. It might be your cell. | Nothing. Customers keep calling it, and it rings your phone first, like today. |
| Your Holler line | A behind-the-scenes number. Unanswered calls get passed to it, and Holler answers. | Customers never see or dial it. |
| Holler job texts, (805) 456-0067 | The number the job texts arrive from | Nothing to dial. Just save it so the texts are easy to spot. |
What happens on a call:
- A customer calls your business number, and your phone rings like always.
- If you answer, it’s a normal call, and Holler never gets involved.
- If you don’t answer, your phone company passes the call to your Holler line. That’s what the
*71/*61*code sets up. Holler answers and takes the job details. - Seconds later, you get a text from (805) 456-0067 with the job.
So “you keep your number” is still true. The Holler line is just where missed calls go instead of voicemail.
How fast is the setup?
You dial one forwarding code on your phone — about 5 minutes. That's the whole setup.
What trades does Holler support?
Holler currently supports plumbing, electrical, HVAC, and moving. Each trade gets a custom-trained voice agent that understands the specific language, job types, and urgency levels of your industry.
Can Holler support other trades or businesses?
Yes. Holler can work for almost any business that gets jobs over the phone. We build your agent around your business, so it knows your services, asks the right questions, and understands what counts as urgent in your industry. Tell us about your business at always@holler.xyz or through our support form, and we'll let you know how quickly we can set you up.
What happens when someone calls and I don't answer?
Holler answers the call with a real, natural voice — no menus, no hold music. It asks the caller what they need, captures the job details, urgency level, and contact information, then texts you a structured lead summary within seconds. The call you would have missed is now a job waiting on your callback.
Does the caller know they're not talking to a person?
Holler's voice agent sounds natural and professional. It introduces itself as answering on behalf of your business. Callers want someone to pick up and take their details. Holler does — and you call them back.
Can I listen to the calls?
Call recording is not currently included. You receive a structured SMS with everything you need to call back — job description, urgency, caller name, and phone number.
What if it says something wrong?
Holler gathers information. It doesn't make decisions for you. It never schedules appointments, quotes prices, or makes promises on your behalf, and you read every job text before you call back, so you stay in control of every customer.
If a caller ever asks something Holler didn't handle well, let us know. Reply to your welcome email, write to always@holler.xyz, or use our support form. Tell us what the caller said, and we'll train your agent to handle it next time.
What does the text message look like?
You get a structured SMS with the job description, urgency level, caller name, and callback number — everything you need to call back and close. See an example on the homepage →
How do I make sure I never miss a Holler text?
Every job text comes from (805) 456-0067. We strongly recommend saving it in your contacts as “Holler Jobs” and giving it its own loud text tone. On iPhone: open the contact → Edit → Text Tone, and turn on Emergency Bypass so job texts sound even on silent or Do Not Disturb. On Android: open your texts from Holler Jobs, tap ⋮ → Details → Notifications, and pick a sound.
What if someone calls about an emergency?
Holler flags emergency calls separately so you see them immediately. Burst pipes, no heat in winter, electrical hazards — these get marked as urgent in your lead summary.
Is there a contract?
Holler is month to month. To cancel, contact us and your service ends at the close of your current billing period. No cancellation fees.
How do I get started?
Fill out the sign-up form and you're live within 24 hours. $249/month flat. No contracts.